The Good Guys

Bonus Points are not given on the following brands: Apple, Falcon, La Germania, Bertazzoni, Neff, Asko, Aeg, Miele, Asko, Loewe, WeByLoewe. This includes all products for these brands.

The following products are not eligible for Bonus Points Playstation 5, Playstation 5 Digital Edition, Xbox and Nintendo Switch 2

If a member completes/takes assistance via The Good Guys sales and service hub, directly contacts their phone or web chat team will make the transaction not eligible for Bonus Points.

Items purchased under the following categories will earn lower Bonus Points. Gaming, Phones & Wearables, Vacuums & Cleaners, Health & Grooming, Digital cameras, Televisions, Small Kitchen Appliances, Audio, Computers, Tablets & Gaming and Sport, Outdoors & Fitness, Floorcare & Microwaves, TZ Tech Zone, TZ Telco, BG Brown Goods

Purchases made with coupons or vouchers not sourced from this site may not be eligible for Bonus Points.

The purchase of or redemption of gift cards are not eligible for Bonus Points. Purchases made redeeming a gift card and credit together are not eligible for Bonus Points. Orders using express delivery are not eligible for Bonus Points.

Bonus Points are not given on the purchase of The Good Guys gift cards, Concierge or iTunes cards.

The following products/services are not eligible for Bonus Points. The Good Guys Gold Service Extras, The Good Guys Home Services, Fisher & Paykel products flagged as "Shipped by Supplier" on TGG Website, Smeg products flagged as "Shipped by Supplier" on TGG Website.

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Bonus Points are not calculated on postage/handling/delivery costs or associated purchase taxes in your region (This may include but not be limited to VAT, GST etc).